LimeVuSubmit a request without reinstalling the app
Use Request account deletion below. Sign in to your LimeVu account in the browser to confirm ownership, review what will be removed and submit the dedicated request. You can also find it under Account settings → Delete account. No app installation, purchase, paid plan or explanation is required. If you cannot access your account, use password recovery or contact [email protected] for help verifying ownership.
What will be removed
Deletion covers your account profile and Google sign-in link, campaigns and slides, uploaded images/videos, activation codes, screen associations and related identifiable playback information. Your screens will stop receiving the deleted campaigns. Save any content you need before requesting deletion; completed deletion cannot be undone.
Processing and confirmation
Your authenticated request appears immediately in your account and in LimeVu’s administrator deletion queue. Fulfillment is manual: we aim to complete verified requests within 30 days and notify you by email when complete, or explain any lawful extension and records that must be retained. Submitting a request does not itself erase data or cancel billing.
Subscriptions and retained records
Review and cancel any recurring subscription in Plans & billing; a request to delete is not a cancellation confirmation. We reconcile active billing before completing deletion. Necessary tax/accounting records, limited security or dispute evidence and proof of handling the request may be retained for their legal or operational purpose, with restricted access. Isolated backups expire through their normal rotation and deletions must be reapplied if restored. Other account/content data is deleted rather than merely disabled.
Device reset is different
Uninstalling the player, clearing browser data, signing out, releasing a code or letting a trial expire does not delete the service account. A screen operator who does not own the account should ask its administrator to release the device, or contact support for help. This request covers LimeVu; separately selected CDS/B2BWebs accounts must be handled by that service.